*1 The service period is 7 or 15 days starting from the day after the first connection is made.
*2 220MB/day. Speed goes down to 200kbps once it reaches 220MB/day until 11:59PM that day. The limination will be lifted the following day.
You can buy prepaid SIM cards at the following locations:
Sanyo Shinkansen（Between Shin-Osaka Sta. to Hakata Sta.）
Narita Airport Terminal 1 Arrival Lobby
Narita Airport Terminal 2 Arrival Lobby
Narita Airport Terminal 3 (Doorway of Second Floor at the Main Building)
Kansai International Airport Terminal 1 Building North (1F)
Kansai International Airport Terminal 1 Building South (1F)
Hakodate Airport International Terminal Arrival Floor
Kyushu Saga International Airport Arrival Lobby (1F)
Toyama Airport International Arrivals Floor
Kumamoto Airport International Terminal Building (1F)
*The package which is sold at U-mobile vending machine is special package for vending machine.
*Depending on the selling location, the service specification and price may vary.
U-mobile Prepaid Frequently Asked Questions
Q How much data capacity can be used?A 220 MB a day can be used. If 220 MB is used, the speed will drop to 200 kbps for the rest of the day.Q Where can I buy it?A It is available at the locations specified in "Check 3 Sales Locations". Q Tell me the procedure to start using the service.A After purchasing the package, insert the SIM card into your device and after changing the APN settings, the service can be used.Q Can it be refilled?A It is not possible to do additional charging. Also, the U-mobile My Page and U-mobile applications are not available either.Q How do I cancel the contract?A There is no procedures for the customer to do that. Each plan will be automatically cancelled after the assigned service period expires.
U-mobile JPN Prepaid (hereafter referred to as "the service"), is a mobile data communication service available
for NTT Docomo's XI® and FOMA® area.
When the expiration date of [the first activation] on the package has passed, you can't use it.
The following day of the first connection will be the first day of the 7 or 15 days usage period.
It is not possible to return the package or obtain a refund once the payment corresponding to
the purchase of the package has been made, no matter whether or not the service has been applied for.
It is not possible to change the size of the SIM card (micro/nano) once the package has been purchased.
It is not possible to change the plan once the package has been purchased.
It is not possible to use SMS with this service.
The SIM card is lent from our company to the user in order for them to use the service. It is forbidden
to modify the SIM card in any way such as cutting the SIM card. Also, once the service period is complete the SIM card must be returned.
Return address for the SIM card:
"U-mobile Toranomon SIM Contract Cancellation Center"
Toranomon Towers Office,
4-1-28 Toranomon, Minato-ku, Tokyo, 105-0001
This SIM card is for data communication only. It cannot be used for voice communication.
Some overseas smartphone may not be available due to frequency bands and software problems.